Implementing Operational Excellence

Management Breakout Sessions on Smart and Green Technologies

Senior management-led management breakout sessions were conducted to explore the application of smart and green technologies across the Group’s operations. During the sessions, business units shared emerging technologies relevant to their functions, with a focus on improving operational efficiency and customer value. Participants also put forward digitalisation proposals, considering implementation feasibility, required resources and potential challenges, and outlined initial action plans to support the adoption of selected technologies.

Sustainable Procurement Initiative and Green Product List

To strengthen supplier oversight and encourage continuous improvement, the Group maintains regular engagement with suppliers through interviews, questionnaires, procurement events and day-to-day communication. We have set up Sustainable Procurement Policy since 2024 and introduce it to our suppliers. The Sustainable Procurement Policy is accessible through our website under Sustainability.

To align with our sustainable procurement initiative, we have formulated “Green Product List” since 2024. Our 2025 target is to introduce 180 green products into the list, and in the longer term, we will ensure that 100% of procurement decisions will be based on the Green Product List. We ensure the product on the list can demonstrate compliance through recognized third-party certifications, supporting documents or independent laboratory test results. This enhances transparency and credibility while reducing reliance on self-declarations. As of 2025, the Group collected 183 Green Products, covering the Cleaning, Pest Control, Landscaping, office and computer equipment categories. We further set our 2026 target to 240 products.